SHIPPING & RETURNS

Fast Shipping and Delivery

We personally pick, package, and double-check your order to ensure accuracy; then ship it with a personal touch! We’re determined to get your order to you as quickly as possible—with same-day, fast shipping on most non-Rx orders placed before 1 p.m. CST, Monday through Friday. Please Note: Shipments cannot be delivered to P.O. Boxes; and we do not ship on Saturday or Sunday. Please contact our Customer Care team if you have any questions or need help with your order (see below).

Holidays may affect your delivery times. Leedstone and our delivery service providers are closed New Year’s Day, Memorial Day, Independence Day (July 5th is limited shipping), Labor Day, Thanksgiving, and Christmas Day (the afternoons of Christmas Eve and New Year’s Eve are limited shipping).

Accepted payment forms: VISA, MasterCard, Discover, American Express or John Deere Financial card, or you can pay via PayPal.
(Personal or business checks are deposited immediately and, unless you are an established customer, those orders will be held until your check clears the bank. All returned checks will be assessed the allowable states service fee.)

International shipping: Order online or call to place your order. Click here for details.

Online orders for in-store pick-up: Our Melrose area customers have the option to order online, then pick up their purchase(s) at our retail store! Please wait to pick up your purchases placed online. We will call you, at the number you provided to us, when your order is ready.

Get All Your Shipping Details

Click on a heading below to find information on returns/refunds, exchanges, free shipping, and more.

We reserve the right to limit quantities.

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Family & Veterinarian owned since 1994

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