Same-day shipping on most non-Rx orders placed before 1 PM CST, Mon-Fri.



Leedstone Customer Service

How Can We Help You?

Our customer service policy began with our local customers. They’re people we know, we’re honored to be their neighbors and business partners and we treat them that way. Although today, our customers may be from across the country, this philosophy is still the same.

One of our long-term team members, Mel Roehrl put it this way, “When a customer comes in, calls or orders online, we treat them with respect; we listen to them. And then we follow through with the promises we make. That’s always been the policy and people appreciate it.”

Customer Care Team members specialize in this philosophy and know the products well; we’re here to help you with any product questions or concerns you have and can find what you need. And when you order, we’re on it right away—usually shipped the same day!

“When I call in a product order—and I think I’ve ordered from all of them by now—they’re always friendly and they know the products! Top notch!” – Jason, South Dakota

Our Promise to You: We’re here to support you and your livelihood. We’re confident you’ll feel and see that commitment through our products, prices and service. If, for any reason, you are not satisfied with a product you purchase from us, return it for a prompt refund of the full purchase price or request an exchange. 100% or your money back! (Vaccines, prescriptions, inflations and special orders are non-returnable).

Customer Care Team
Phone: 877.608.3877
Email Customer Care
Fax: 877.223.3783

Customer Care Hours
Mon–Th, 7 a.m.–7 p.m.
Fri, 7 a.m.–5 p.m. CST

Melrose Store Hours:
Mon–Fri, 8 a.m.–7 p.m.
Sat, 9 a.m.–5 p.m.
Sun, 9 a.m.–2 p.m.

Glencoe Store Hours:
Mon–Fri, 8 a.m.–4:30 p.m.

Want us to visit you on site?
Meet our Territory Managers