Same-day shipping on most non-Rx orders placed before 1 PM CST, Mon-Fri.



We're here to answer your animal health and product-related questions.
Here are answers to the topics most frequently asked about.

Please click on the links below to view.

Customer Service

Yes! We have a full staff of friendly, knowledgeable people here to help you at 877.608.3877. Our Customer Care Team business hours are Monday through Friday, 8 AM to 5 PM CST.

Our FREE catalog is updated 3 times a year and is available to you at any time by either contacting our Customer Care Team at 877.608.3877, or simply click on Free Catalog here or at the bottom of any of our website pages.

Absolutely! As you’re completing your payment information, there is a link to our tax exempt forms that can be completed and submitted online. Submitting the form once is all you need for future purchases for that year! Tax exempt forms completed for your online account will be updated (per best practices) each January.

You can use your own PayPal account or we accept VISA, MasterCard, Discover, American Express or John Deere Financial. Shipping C.O.D. is also an option.

If, for any reason, you are not satisfied with a product you purchase from us, return it for a prompt refund of the full purchase price or request an exchange. For specific return procedures, click here .

Product Information

Many times, the container of a hazardous item will explain how to properly dispose of that particular product. Keep in mind that each state runs its own waste management program. To see what the policies are for your state, visit the U.S. EPA waste management state contacts page. For more information, the U.S. EPA Agriculture site has very good information specific to the agricultural industry to answer any of your questions on waste disposal.

The owners of Leedstone, Drs. David and Daniel Tomsche, are out in the industry discussing solutions with clients and seeing product performance and value first-hand. Their experience and knowledge is passed along to you through our Dr's Choice program and through the many Helpful Comparison Charts we've put together for your benefit.


We believe in a solid Veterinarian-Client-Patient Relationship. Trust your veterinarian to diagnose and prescribe medications for your animals; trust Leedstone to follow and fill those prescriptions and get you the products you need at a reasonable price and answer any questions about the medicine. For a step by step process, visit our Prescriptions page .

We buy right and pass the savings onto you; and our numbers speak for themselves:

  • Over 2,700 veterinarians write prescriptions to our pharmacy
  • Licensed in 47 states
  • Hundreds of Rx items in stock
  • Nearly 115 years of combined pharmaceutical experience

Check the product label and/or paperwork for specific instructions or go to FDA site for disposal information.

Website and Navigation

By creating an account with us, you’re actually creating your own personal work station, complete with your personal vet contacts, shipping address and product purchase history—all in a secure, easily navigated and editable format. And future purchases are fast and easy.

With Leedstone Lists, you can quickly find your preferred products when you need them; then order full or partial lists with just a few clicks! Make multiple lists and organize and name them the way it makes the most sense to you and your processes. Want to learn more? Visit our Leedstone Lists page. If you want help creating your Leedstone Lists, give us a call—we’re happy to help!

When you complete a transaction, you will automatically receive a confirmation email with all the tracking information included.